Transparency & Privacy

Privacy Policy & Data Protection

Last Updated: October 2026

1. Our Privacy Commitment

DIYARY PMS treats hotel operational data, guest archives, and treasury records with the highest standard of confidentiality. Your data remains solely yours, securely isolated in dedicated tenant databases.

2. Information Collected on the Marketing Site

When submitting demo requests or contact inquiries, we collect basic details necessary to contact you: contact name, property name, property category, room count, phone/WhatsApp number, and email.

3. AI Architecture & Guest Isolation

The DIYARY AI Assistant queries your isolated hotel database via deterministic operational routines. Personal guest records and balances are never fed into open AI training pools.

4. Inquiries & Data Rights

For any privacy inquiries or data update requests, reach out directly to our security and compliance team via WhatsApp at +20 115 014 0047.